Privacy Policy

Effective Date: September 22, 2025

This Privacy Policy explains how Kabya ("we," "us," or "our") collects, uses, shares, and protects personal information when you use Kabya CRM ("Service"). By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Account Information: Name, email address, phone number, company name, and login credentials.
Usage Data: Logs of your interactions with the Service, including IP address, device type, browser, and pages visited.
Customer Data: Information you upload or input about your clients, tasks, meetings, invoices, or projects.
Third-Party Integrations: Data retrieved via Google, Zoom, or other connected services (only with your permission).

2. How We Use Your Information

To provide and improve Kabya CRM services
To personalize your user experience
To process transactions and manage billing
To send important updates or service notifications
To comply with legal obligations and protect our rights

3. Sharing and Disclosure

We do not sell your personal information. We may share data with:

Trusted third-party providers (e.g., cloud hosting, email services)
Integration partners (e.g., Google, Zoom) based on your configuration
Authorities when required by law

4. Data Retention

We retain user data as long as your account is active or as needed to fulfill legal or contractual obligations.

5. Data Security

We implement industry-standard security practices including encryption, secure authentication, and regular audits to safeguard your information.

6. Your Rights

Access, correct, or delete your personal data
Withdraw consent to data processing
Export your data (upon request)

Contact support@kabya.com to make any such requests.

7. International Users

Your data may be stored and processed in servers outside your country. By using Kabya CRM, you consent to international data transfer in compliance with applicable laws.

8. Children's Privacy

Kabya CRM is not intended for users under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy. You will be notified via email or dashboard announcements when material changes are made.

10. Contact

If you have questions or concerns about this Privacy Policy, please contact us at support@kabya.com.

Thank you for trusting Kabya CRM to manage your business data securely.